Family Center for teens
How to do it
The guardian must complete adult verification with a document and selfie through Stripe Identity. Until then the link is awaiting verification with the strictest controls. The teen must also confirm the guardian. Account-link codes have 12 characters (XXXX-XXXX-XXXX), valid for 24 hours.
In Family Center, enter your legal guardian’s email to request web approval without an account. Alternatively generate a code valid for 24 hours for the guardian’s own adult account. Use a legal guardian, never a stranger. Brazil ages 13–16 need supervision before chat/voice.
Keep in mind
A teen can link a legal guardian through their own adult account or provide the guardian’s email. The email link opens a web page to approve or decline without creating an account. The guardian chooses purchases and a monthly limit, DMs, camera/screen/Go Live and quiet hours. A guardian account is optional for viewing activity summaries: new friends, conversation partners, servers and voice minutes, never message contents. The teen sees “Guardian supervision active”; supervision is never hidden. Purchases and server entry follow the guardian’s approvals.
Default monthly spending limits apply to everyone: BRL 500 / USD 100 / EUR 100 / JPY 15,000. Anyone can lower their own limit; only the guardian can raise a teen’s limit. Settings shows today’s and this week’s usage; an optional daily limit displays a break reminder. Teen camera, screen and Go Live publishing requires a linked guardian and permission, off by default. Every Go Live has Report stream. Mandatory privacy and 18+ restrictions cannot be disabled.
Next steps
Contact support and track a request · Your first rally on Nuvlek
Verified guardian and teen confirmation
A legal guardian must be an adult verified by Stripe Identity with a document and selfie, whether approving with an account or an email link. Accepting a request alone does not activate supervision: the link stays awaiting verification, with the most restrictive controls, until verification is complete. The teen must also confirm who the guardian is before the link takes effect. A linking code has 12 characters, displayed as XXXX-XXXX-XXXX, valid for 24 hours. Nuvlek keeps only the verification result (yes/no), date and birth year, not the document, selfie or full birthdate from the check. Never send identity documents to support. A return URL or message saying the browser returned from Stripe is not proof of verification.
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