Get a copy of your data

How to do it

Choose Settings › Privacy › Download my data. A file is generated within 30 days, usually in minutes, and the download link is emailed to your account. Keep the file and link private. This export service does not extend statutory access deadlines: a full LGPD access statement is due within 15 days; GDPR requests normally within one month, with lawful extensions explained. Contact support@tioneves.com with subject “Privacy”, or the DPO, for access, correction, deletion, portability, objection, restriction or withdrawal of optional consent. Proportionate identity checks and legal exceptions apply. You may contact ANPD, your EU/UK supervisory authority or Japan’s PPC.

Keep in mind

Delete your account separately if desired; exporting does not delete anything. Never forward the emailed link to a public channel.

Next steps

Contact support and track a request · Your first rally on Nuvlek

Read the policy

Submit a request →